Delivery

Returns & Refunds 

If you are not happy with your purchase, provided the goods are unopened and unused you may return them for a refund or exchange within 7 days of receiving your order.

Please note postage costs will not be refunded for the initial order or costs incurred returning the item to us.

If the goods are faulty or were sent to you in error we will reimburse you for any postage costs you incur returning the item/s back to us.

Without exception, we will not accept returns on open or used items, unless the item is faulty.

If you are unhappy with your order, please contact us at theglowcloth@gmail.com

Shipping Details 

All orders are sent via Toll Couriers and you can expect your order to arrive within 2 – 5 working days (please add an extra 2-3 days for rural delivery).
No PO Box deliveries physical address only.

Please Note: Due to the nature of the current NZ lockdown restrictions there is a delay on some orders. Please no we try out best to get your orders out as quickly as possible but once they are with the courier company the timeframe is out of our control.