The Glow Cloth FAQ's

How long will my order take to be delivered?

We try our very best to dispatch every order ASAP, excluding weekends. All orders are sent via Toll Couriers during Monday - Friday and can be expected within 4 working days for delivery within New Zealand.

How do I clean The Glow Cloth?

Machine wash The Glow Cloth or Cleansing towel separately before first use.


Hand wash The Glow Cloth after each use with warm water and antibacterial soap. We like to use Sard Wonder soap. This will remove any makeup staining. For a deep clean once a week place in The Glow Bag and in the washing machine. 

AVOID washing The Glow Cloth with fabric softener as this can  coat the fibres and reduce their effectiveness.

How long will The Glow Cloth last?

Each Glow Cloth + Cleansing Cloth can be machine washed around 200 times.

How do I use The Glow Cloth & Cleansing Towel?

Simply wet The Glow Cloth / The Cleansing Cloth with warm water. Gently massage face and neck. Rinse and repeat if necessary to ensure all makeup is removed.

Follow standard skincare routine post makeup removal.

Why The Glow Cloth?

The Glow Cloth & Cleansing Cloth are an eco - friendly way of removing your makeup which reduces the use of single use makeup wipes as well as the use of harsh chemicals that can irritate your skin and effect our water ways. If you look after it and follow the care instructions it will last you a long time. 

Suitable for all skin types including sensitive skins.

They are cost effective and reduce the use of makeup removals as well as reusable wipes. 

They are travel friendly and easily fit inside your toilet bag. 

How do i become a Stockist of The Glow Cloth Range?

The Glow Cloth range is stocked in retail outlets and Salons across New Zealand. If you would like to join The Glow Getter Club we would love to chat. 

Please email 
and our team will be in touch with further information.


Still have questions?

Email us
We would love to hear from you.